How Solevoix handles inquiry, onboarding, and website data.

Solevoix may collect the information a visitor voluntarily provides through contact forms, concierge conversations, booking requests, onboarding questionnaires, email correspondence, and payment-related workflows. This can include names, business details, email addresses, phone numbers, websites, project scope notes, and other details a prospective or current client chooses to share.

Solevoix may also receive limited technical information associated with normal website operations, such as browser type, device information, referring pages, usage patterns, and basic analytics signals that help improve the performance, clarity, and reliability of the website experience.

The information collected through the Solevoix website is used to respond to inquiries, qualify projects, prepare proposals, manage onboarding, route leads into the correct service path, provide client support, process payments when applicable, and improve operational systems across the business.

Solevoix may also use submitted information to follow up about requested services, clarify project requirements, maintain records of client communications, prevent abuse of the site, and keep the intake and delivery process organized.

Solevoix may rely on selected third-party tools to operate the website and business workflow, including GoHighLevel for concierge chat, CRM, scheduling, and lead-routing functions, Stripe for payment processing, and other providers for hosting, analytics, and communication infrastructure. Information shared through the website may be processed through those systems only to the extent reasonably necessary to operate the requested service or business function.

Because some services depend on outside providers, Solevoix cannot control the privacy practices of every external platform. Visitors should also review the privacy terms of any third-party service they interact with through links, forms, payment flows, or embedded tools surfaced on the Solevoix website.

The website may use cookies, local storage, analytics tools, and similar technologies to support page performance, remember preferences, improve usability, measure traffic, and understand how visitors move through the site. These tools help Solevoix refine the experience and evaluate which parts of the website are most useful to prospective clients.

If a visitor disables certain browser storage or tracking settings, some parts of the website may function differently. Solevoix does not promise that every embedded tool or intake feature will behave identically when browser privacy settings block supporting technologies.

Solevoix keeps submitted information only for as long as it is reasonably useful for inquiry handling, client service, compliance, recordkeeping, dispute prevention, or legitimate operational needs. When information is no longer needed, it may be deleted, anonymized, or retained only in the limited form required for business or legal reasons.

Solevoix uses commercially reasonable administrative, technical, and workflow safeguards to reduce unauthorized access, misuse, or disclosure. However, no website, payment flow, or internet-based system can guarantee absolute security, and visitors use the website with that understanding.

A visitor or client may request that Solevoix update, correct, or delete information previously provided, subject to legitimate business, contractual, legal, and recordkeeping requirements. Solevoix may ask for reasonable verification before acting on a request involving personal or business information.

A visitor or client may also ask about access, correction, deletion, or reasonable limitation of information previously provided, subject to legitimate business, contractual, legal, and recordkeeping requirements. Questions about privacy or data handling may be directed to Solevoix using the contact details listed on this page.

Solevoix may revise this Privacy Policy from time to time as the website, service stack, legal posture, or operational systems change. Any updated version becomes effective when posted on this page unless a different date is clearly stated.